Tirumala TTD Darshan Seva Tickets Cancellation Procedure

Short answer: It depends on what you booked. Under TTD’s
current rules, online
accommodation (room) bookings can be cancelled and refunded
through the same booking portal, while
darshan tickets (including the ₹300 Special Entry Darshan) and Arjita
Seva tickets are treated as final — they cannot be cancelled,
postponed or transferred, and no refund is given for a missed slot. The one automatic refund everyone qualifies for is a
failed or double-charged payment, which the payment gateway
reverses on its own. The email-based cancellation that some pilgrims remember
was a temporary COVID-19 arrangement and is not how things
work today. Because TTD revises these terms from time to time, confirm the
current position on the official portal,
ttdevasthanams.ap.gov.in, before you pay.

Cancellation and refund at a glance

This table summarises the position for the three things pilgrims book most
often. Treat it as your quick reference, then read the detail below.

Darshan and Seva tickets: final once booked

When you book Special Entry Darshan, any timed-slot darshan, or an Arjita Seva
on the official TTD portal, you agree to terms that make the ticket final. In
plain terms: a confirmed darshan or seva ticket
cannot be cancelled, cannot be postponed to another date, and cannot be
transferred to another person. If you do not turn up for the slot, the ticket simply lapses and the money
paid is not returned.

There is no online “cancel” button for these tickets, and counters do not
process cancellations for them either. Pilgrims sometimes contact the TTD call
centre asking for a refund after missing a slot; the answer under the standard
policy is that no refund is available. TTD keeps this rule strict for a
practical reason — slots sell out within minutes, and allowing
cancellations would invite hoarding and resale.

Two related points worth knowing:

• Names and ID must match. The name on the ticket has to
  match the government photo ID you carry, because tickets are
  non-transferable. A ticket booked in someone else’s name cannot be
  reassigned to you.
• You cannot edit a booking. The date, time slot, number of
  pilgrims and each person’s details are locked once payment goes through.
  There is no way to correct a wrong date or a misspelt name afterwards.

What this means before you pay

• Fix your travel first — train or bus, leave from work, road time up
  the Tirumala ghat — and only then book a darshan slot that matches.
• Choose a reporting time you can realistically keep, allowing for the climb
  or drive up the hill and the walk from your accommodation.
• Enter every pilgrim’s name and ID number exactly as printed on the document.
• Review the summary screen carefully before you confirm; that click is final.
• Save the payment reference and download the ticket PDF, then print it before
  you travel.

Accommodation: cancellable and refundable

Room and cottage bookings are the exception to the no-cancellation rule. If
your plans change, you can cancel an accommodation booking yourself through
the same portal you booked it on. The usual path is to log in, open
My Bookings (or the accommodation section of your account), select
the reservation and choose to cancel it. The system records the cancellation
and initiates the refund.

Key points to keep in mind for room cancellations:

• Refund route and timing: the amount is credited back to the
  original payment method — the same card, net-banking account or UPI ID
  you paid with — typically within about seven working days.
• Deadline: cancel ahead of your check-in date. Once the
  check-in day arrives (or passes), cancellation and refund are generally no
  longer available. Confirm the exact cut-off shown against your booking on
  the portal.
• Early check-out: some TTD accommodation blocks offer a
  partial refund if you vacate well before the end of your allotted stay. The
  exact slab varies by category, so check the terms on your booking rather
  than assuming a fixed percentage — verify current policy on
  ttdevasthanams.ap.gov.in.

Failed or double payments are refunded automatically

If money leaves your account but the booking does not confirm — a
dropped connection, a bank timeout, or an accidental double charge — you
do not need to chase anyone. Payment-gateway rules require the amount to be
reversed automatically to the source account. This normally lands within about
five to seven working days. Keep the bank debit message and any transaction
reference until you see the credit, and if it has not appeared after the
gateway’s stated window, raise it with your bank first, since the reversal is
handled on the payment side.

The COVID-19 email cancellation was a one-time exception

During the COVID-19 shutdown, TTD itself cancelled darshan and accommodation
bookings for the affected dates and, in that period, let pilgrims cancel or
postpone by writing in with their booking details. That email-based process
belonged to an extraordinary situation and
is not the current procedure — darshan and seva tickets
are again non-cancellable, and accommodation is cancelled online through your
account, not by email. If TTD ever announces a special arrangement again (for
a festival closure, weather event or similar), follow only the official
instructions issued at that time on the TTD portal.

How to avoid losing money on a booking

Because darshan and seva tickets carry no refund in the normal course, careful
booking is your only real protection. Lock your travel dates before you touch
the darshan calendar, book the slot to fit that plan, and give yourself buffer
for the journey up the hill. If you are booking for a group, enter each
person’s details exactly and check them on the summary screen. For rooms, note
the cancellation cut-off the moment you book, so that if plans change you act
in time to get your refund. A few minutes of care at the booking stage saves
both money and disappointment at the temple.

Frequently asked questions

Can I cancel my ₹300 darshan ticket if my plans change?

No. Special Entry Darshan and other timed-slot darshan tickets cannot be
cancelled, postponed or transferred once booked. If you miss the slot, the
ticket lapses and the amount is not refunded.

Can I get a refund on an Arjita Seva ticket I cannot use?

No. Arjita Seva tickets follow the same final-booking rule as darshan. There
is no refund for an unused seva ticket under the normal policy.

How do I cancel a Tirumala accommodation booking?

Log in to the official TTD portal, open My Bookings, select the
accommodation reservation and cancel it there. The refund is sent back to the
payment method you used, usually within about seven working days. Cancel
before your check-in date.

Money was debited but I did not get a ticket. What now?

That is a failed transaction, and the amount is reversed automatically to your
source account, generally within five to seven working days. No cancellation
request is needed. If it does not arrive within the gateway’s window, check
with your bank.

Can I change the date or a name on a confirmed darshan ticket?

No. Once payment succeeds, the date, slot and pilgrim details are locked and
cannot be edited. Double-check everything on the summary screen before you
confirm.

Is the old email cancellation method still valid?

No. Cancelling by email was a temporary COVID-19 measure. Today, darshan and
seva tickets are non-cancellable, and accommodation is cancelled online
through your TTD account.

Sources & last verified

Information compiled and last verified in July 2026 against
the official TTD booking portal and its terms, cross-checked with reputable
pilgrim-information sources. Policies can change without notice — always
confirm the current cancellation and refund rules on the official portal
before booking.

• Official TTD online booking portal and terms & conditions —
  ttdevasthanams.ap.gov.in/home/terms-conditions
• TTD / Tirumala advance booking guidelines —
  tirumala.org

See also:
Antarvedi Temple Sudarshana Homam Timings Online Booking

See also:
Sri Kalahasti Mahanyasa Rudrabhishekam Guide

Last reviewed: July 6, 2026