Tirumala WhatsApp Feedback System – How to Share Your Experience
Published May 5, 2025 · Last updated
Provide your feedback on Tirumala’s services via the WhatsApp-based system. Scan QR codes at key locations to submit your experience.
Tirumala WhatsApp Feedback System – How to Share Your Experience
Tirumala Tirupati Devasthanams (TTD) has introduced a convenient WhatsApp-based feedback system to enhance the pilgrim experience. This initiative allows devotees to share their feedback on various temple services and facilities, ensuring transparency and continuous improvement.
How to Provide Feedback via WhatsApp
1. Scan the QR Code
QR codes are strategically placed at multiple locations across Tirumala and Tirupati, including:
- Temple entrances
- Accommodation counters
- Laddu counters
- Anna Prasadam distribution points
- Queue lines
Scanning these QR codes with your smartphone will redirect you to the WhatsApp interface.
2. Submit Your Feedback
Once redirected to WhatsApp, you’ll be prompted to:
- Enter your name
- Select a service category, such as:
- Darshan/Seva
- Accommodation
- Anna Prasadam
- Cleanliness
- Laddu Prasadam
- Luggage Services
- Queue Management
- Overall Experience
- Choose your feedback format:
- Text message (up to 600 characters)
- Video upload
- Rate the service:
- Good
- Average/Could Be Better
- Not Good
- Provide additional comments or upload a video if necessary.
After submission, you’ll receive a confirmation message stating:
“Your feedback has been recorded successfully. Thank you for your valuable feedback.”
This system ensures that all feedback is reviewed by TTD management to address concerns and enhance services.
Benefits of the WhatsApp Feedback System
- Ease of Use: No need to download additional apps; use your existing WhatsApp application.
- Accessibility: Available in multiple languages, accommodating a diverse range of devotees.
- Real-Time Feedback: Instant submission and acknowledgment of your feedback.
- Transparency: Direct communication channel with TTD for service improvements.
Contact Information
For general queries or assistance:
- Phone: +91-877-2233333
- WhatsApp Support: +91-93993 99399
- Email: helpdesk@tirumala.org
For detailed information and other services, visit the official TTD website.
Conclusion
The Tirumala WhatsApp Feedback System is a step towards modernizing temple services and ensuring that every devotee’s voice is heard. By participating, you contribute to the continuous improvement of services, making the pilgrimage experience more comfortable and fulfilling for all.
FAQs
1. How can I access the WhatsApp feedback system?
- Simply scan the QR codes displayed at various locations throughout Tirumala and Tirupati.
2. What information do I need to provide?
- Your name, service category, feedback format, rating, and any additional comments or videos.
3. Is there a character limit for text feedback?
- Yes, you can provide up to 600 characters in your text feedback.
4. Will my feedback be acknowledged?
- Yes, after submission, you’ll receive a confirmation message acknowledging your feedback.
5. Can I provide feedback in multiple languages?
- Yes, the system supports multiple languages to cater to a diverse group of devotees.
Editor’s Note — About Tirumala Update, April 2026
Administrative rules governing Tirumala — including dress code (traditional attire recommended), non-Hindu entry affidavit at the Mahadwaram, ghat road vehicle entry, and access to heritage points like Silathoranam, Akasha Ganga, and Papavinasanam — remain under the authority of the TTD Board under the Andhra Pradesh state government. Tumburu Theertham trek access, Srivari Mettu footpath rules, and the Alipiri Srivari Padalu route continue to be regulated by TTD and local forest/police authorities.
- Rules may be amended through TTD Board resolutions — always check tirumala.org and news.tirumala.org for the latest board notifications before travelling.
We update this guide periodically, but the official TTD website remains the final authority.
